business phone · smartbiz phone
Business phone that doesn't drop out.
SmartBiz Phone is our VoIP arm — Australian business phone on a 99.9% guaranteed uptime SLA, run by the same team that looks after your IT.
Plans, pricing and signup live on smartbizphone.com.au — opens in a new tab.
THE PROBLEM
Phones are invisible until the day they aren't.
Calls that break up halfway through a quote. Per-seat costs creeping up every renewal. A provider whose support line is the very thing that's down. And a phone system that knows nothing about the CRM sitting next to it.
What it looks like now
Patchy call quality on the calls that matter
Per-seat pricing quietly climbing each renewal
Nobody to ring when the phones themselves die
How SmartBiz Phone runs it
99.9% uptime, written into the SLA
Australian support that answers
Phones wired into your CRM from day one
WHAT you get
Everything a business phone system should do.
A summary - full plans, pricing and features live on the SmartBiz Phone site.
PBX
Hosted PBX
Your whole phone system in the cloud - no cupboard full of hardware to maintain or replace
PORTING
Number porting
Keep the number your customers already know. We handle the port so nothing drops.
MOBILITY
Webphone & mobile app
Take office calls on a laptop or mobile, from anywhere, on your business number.
ROUTING
Call routing & IBR
Calls land with the right person the first time, with menus and hours that match how you actually work.
SLA
SLA-backed uptime
99.9% guaranteed uptime - a contractual commitment, not a marketing line.
SUPPORT
Australian support
Local specialists who know business VoIP, reachable when something needs attention.
WHY IT'S BETTER UNDER DIGIPEARL
Anyone can sell you a phone line.
Most VoIP providers hand you a login and disappear. Because we also run your IT and your CRM, the phone system stops being a separate thing you manage and starts being part of a stack that works together.
Call data lands in Digipearl.io, so you can see which enquiries actually turned into work.
When the phones and the internet are both ours, “it's a network problem” stops being an excuse.
One invoice and one number to call - instead of a phone company blaming your IT provider.
New staff member? Their handset, laptop, email and CRM login all get set up in one request.
CERTIFIED AND PARTNERED WITH
SmartBiz Phone is our VoIP arm.
Plans, pricing and signup all live on the SmartBiz Phone site. If you'd rather talk it through with someone first - or you want the phones set up alongside your IT and CRM - start with us instead.
Opens smartbizphone.com.au in a new tab. Same company, same team, separate site.
what clients say
Reviews from Sydney business owners.
This platform has completely transformed how we manage our marketing campaigns. The ease of use and powerful features have made a significant impact on our ROI.
The automation capabilities are incredible. We've saved countless hours and improved our customer engagement significantly.
The analytics and reporting features give us insights we never had before. Our conversion rates have improved by 40%.
one roof
The rest of your stack.
Take one service or take the lot. They're built to work together either way - one team, one invoice, one number to call.
Managed IT Support
Helpdesk, monitoring, security and strategy.
CRM Platform
Digipearl.io - funnels, bookings, pipelines. .
Web Development
Sites built to be found and to convert.
Hosting
RaraHost - Australian, managed hosting.
Digital Marketing & AI
SEO, ads, chatbots that feed the CRM.
Managed IT, phones, CRM, websites and hosting for Australian business.
QUICK LINKS
ACCOUNT LOGIN
© 2026 DigiPearl Pty Ltd | ABN: 62615114406